Policies
Free Night of Lodging
We can’t wait to meet your furry family member.
Try us today and get your first night free!
Free First Night subject to availability and cannot be combined with any other offers.
Lodging offer applies to first-time customers only and is applicable for any lodging accommodation selected.
This privacy policy sets out how Waggles Pet Resort uses and protects any information that you give us when you use this website.
Waggles Pet Resort is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/25/2020.
Compliance with EU Consumer Rights Directive
In compliance with the European Union (EU) Consumer Rights Directive, we provide an easily accessible link to the EU’s Online Dispute Resolution (ODR) platform. This platform allows EU consumers to file complaints about online purchases with the possibility of reaching an out-of-court settlement. To access the ODR platform, please visit here
What we collect
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small text file that is stored on your computer when you visit our website. This cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Adjust your web browser to decline cookies
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at office@wagglespetresort.com.
- To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add on for your browser.
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To turn off ads personalization from Google or any of the other participating ad networks, visit ad opt-out
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:
Waggles Pet Resort
419 Harvester Court
Wheeling, Illinois 60090
If you believe that any information we are holding on you is incorrect or incomplete, please email us at or write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
SMS Messaging Policy
We value your privacy and want to ensure you are fully informed about how we use your information, particularly when it comes to our SMS messaging services. By opting in to receive SMS messages from Waggles Pet Resort you agree to the following:
Messaging Frequency
When you opt in to receive text messages from Waggles Pet Resort, you may receive messages related to promotions, special offers, company updates, and other relevant notifications. The frequency of messages will vary based on your engagement with our services, but you can typically expect to receive up to 5 messages per month.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Please contact your mobile carrier for more details regarding applicable fees.
How to Opt-Out
You may opt out of receiving SMS messages from Waggles Pet Resort at any time. To unsubscribe, simply reply “STOP” to any of our messages.
How to Get Help
If you need assistance or have any questions, you can reply “HELP” to any of our messages, or you can contact our customer support team at office@wagglespetresort.com or 847-886-3030.
For more information on how we collect, store, and use your personal information, including your phone number, please refer to our full Privacy Policy. We are committed to keeping your data secure and will never share your personal information with third parties for marketing purposes without your explicit consent.
Accessibility Statement
Updated: December 2019.
General
www.wagglespetresort.com strives to ensure that its services are accessible to people with disabilities. www.wagglespetresort.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on www.wagglespetresort.com
www.wagglespetresort.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows www.wagglespetresort.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The www.wagglespetresort.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
www.wagglespetresort.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.playfulpupmd.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.wagglespetresort.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on www.wagglespetresort.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact www.wagglespetresort.com Customer Support as follows:
Email: office@wagglespetresort.com
Free Night of Lodging
We can’t wait to meet your furry family member.
Try us today and get your first night free!