About Us

Our History

As a longtime animal lover, our owner Ross Neihaus had a vision of creating a luxury pet resort like no other in the community. It began with an expansion to a brand-new facility designed to make Waggles the most comfortable home-away-from-home for Chicago area pets. Our facility’s special features include:

  • Brand new overnight canine suites with lots of space, privacy, and the amenities of home
  • An advanced temperature control system to keep our guests comfortable year-round
  • Enriching activity programs to provide the mental and physical engagement pets need
  • State-of-the-art turf yards designed just for dogs! This material is mud-free and soft on joints and paws
  • Sophisticated cleaning system including a wet/dry vac recessed right into the facility walls
  • Efficient and convenient chauffeur services available to a wide radius in the northern Chicago suburbs.

Our Mission

Every day, the pet professionals at Waggles Pet Resort seek to enhance the lives of the pets and pet parents in our community by offering quality services in a wholesome atmosphere. We’ve created a place pets look forward to visiting, and their parents can feel good about. We accomplish this with individualized care designed to meet all your canine companion’s needs and desires, from loving human attention to activity options suited for their preferences. Our staff members are highly motivated, pet-loving locals who undergo industry-best training programs, ensuring the healthiest and most fun experience for dogs of all breeds.