Waggles Pet Resort Policies
Free Night of Lodging
We can’t wait to meet your furry family member.
Try us today and get your first night free!
Free First Night subject to availability and cannot be combined with any other offers.
Lodging offer applies to first-time customers only and is applicable for any lodging accommodation selected.
Before any dog is allowed into a playgroup, we perform a thorough evaluation to ensure the dog’s comfort, enjoyment, and appropriateness for group play. Evaluations are performed Monday through Friday (not on weekends).
If a dog appears uncomfortable or is otherwise not able to play in group, we will tell you and will discuss our evaluation findings with you. In many instances, dogs simply may prefer the quiet of home to the stimulation of group play (i.e., not all dogs love group play). If we are not able to care for your dog, then we will do our best to suggest other facilities and resources in the community that may be beneficial.
Dogs showing signs of aggression will not be allowed in the facility.
On weekdays, daycare guests must arrive before 10:00am to participate in the morning playgroup.
On weekends, daycare guests may arrive at any time, and playgroup times vary based on occupancy.
Boarding Check-In/Check-Out Times and Charges
Boarding guests are encouraged to arrive as early in the day as possible (between 9:00am-12:00pm) so they can acclimate to the facility and receive playtime before their first night. A play package is always included and charged on a guest’s incoming day, even if they arrive late in the day, because we hold their suite for the day and to encourage early arrival.
On their outgoing day, guests are welcome to stay for the entire day. Guests that depart before 10:00am will not be charged for a play package on that day, while guests that depart after 10:00am will be charged for a play package.
Boarding Deposit and Cancellation Policy
During peak periods, we may require a deposit. Any deposit requirements will be communicated in connection with the reservation.
Boarding Meals and Medications
We will combine up to 2 different ingredients for no charge (e.g., adding wet food to kibble). For each additional ingredient, there will be a charge of $1.99 per ingredient per meal.
If your dog is on prescription medications, please bring the medications in their original bottle with the name and dosage visible. Do not bag medications with meals. There is no charge to administer one medication. For additional medications, there will be a charge of $1.99 per medication for each administration.
We do not accept any toys, hard chews, or bones, as they can become a choking hazard.
Senior and Medically Sensitive Dogs
If a dog has not visited us for more than 3 months, they will be re-evaluated prior to entering a playgroup. In this circumstance, advanced scheduling may be required, so please call us ahead of time.